Privacy Policy & Terms of Service

Privacy Policy

Drive Protection Inc. ("Drive Protection," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at driveprotectiongroup.com (the "Site") or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

Drive Protection Inc. is a subsidiary of Global Drive Holdings Inc. and operates in compliance with applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA) as it applies to our financial products and services.

1. Information We Collect

Information You Provide Directly

We collect information you provide when you interact with our Site or services, including:

• Contact Information: Name, email address, phone number, mailing address, and company name when you submit a contact form, request a quote, or enroll in a protection product.
• Vehicle Information: Vehicle identification number (VIN), make, model, year, mileage, and purchase information when you purchase or register a protection product.
• Contract Information: Contract numbers, coverage details, and claims history associated with your protection products.
• Financial Information: Payment information processed through our secure payment systems. We do not store full credit card numbers on our servers.
• Claims Information: Details about vehicle damage, repair estimates, and supporting documentation submitted in connection with a claim.

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process contract enrollments, administer protection products, process claims, and provide customer service.
• Communications: To respond to your inquiries, send contract confirmations, claims updates, and service notifications.
• Business Operations: To improve our products and services, analyze usage patterns, and conduct internal research and analytics.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including insurance regulatory requirements.
• Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Marketing: With your consent, to send promotional communications about our products and services. You may opt out at any time.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Carrier and Administration Partners: We share necessary information with our carrier and administration partners (including Amynta Group, Ascent Administration Services, Budco Financial, and Old Republic Insurance Company) to administer your protection products and process claims.
• Repair Facilities: We share relevant contract and authorization information with repair facilities in connection with approved claims.
• Service Providers: We engage third-party service providers who assist in operating our Site and services. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was shared.
• Legal Requirements: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Global Drive Holdings Affiliates: We may share information with our parent company and affiliated entities within the Global Drive Holdings family for internal business purposes, subject to this Privacy Policy.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Access controls and employee security training
• SOC 2 Type II certified infrastructure through our Drive Cloud technology partner

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our Site. We use this data in aggregate form to improve our Site.
• Preference Cookies: Remember your preferences and settings to personalize your experience.

You can control cookie settings through your browser. Note that disabling certain cookies may affect Site functionality.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal obligations.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Data Portability: Request a portable copy of your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@driveprotectiongroup.com. We will respond to your request within 30 days.

Terms of Service

These Terms of Service ("Terms") govern your use of the Drive Protection Inc. website at driveprotectiongroup.com. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

7. Use of This Website

You may use this Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local laws or regulations
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Transmit any unsolicited or unauthorized advertising or promotional material
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Use any robot, spider, or other automated device to access the Site for any purpose
• Introduce any viruses, trojan horses, worms, or other malicious code

The content on this Site, including text, graphics, logos, and images, is the property of Drive Protection Inc. or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Product Information

The product descriptions, coverage details, and pricing information on this Site are for informational purposes only. Actual coverage terms, conditions, exclusions, and pricing are governed by the specific contract documents issued at the time of purchase. Coverage availability may vary by state and vehicle eligibility. Contact us for specific coverage details applicable to your situation.

8. Disclaimer of Warranties

THIS SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DRIVE PROTECTION INC. DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DRIVE PROTECTION INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ITS CONTENT.

Our total liability to you for any claims arising from your use of this Site shall not exceed $100. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

Third-Party Links

This Site may contain links to third-party websites, including the websites of our parent company, affiliated entities, and partners. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Governing Law

These Terms and your use of this Site are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

Changes to These Terms

We reserve the right to modify these Terms and our Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically for updates.

10. Contact Information

If you have questions about this Privacy Policy or Terms of Service, please contact us:

• Email: info@driveprotectiongroup.com
• Website: driveprotectiongroup.com
• Parent Company: Global Drive Holdings Inc. — globaldriveholdings.com

Drive Protection Inc. is a subsidiary of Global Drive Holdings Inc. All vehicle protection products are subject to the terms and conditions of the applicable contract. Coverage availability varies by state. This website is for informational purposes only and does not constitute an offer of insurance or warranty coverage.